Last updated: January 2025
1. Introduction
Ferappi Technologies ("we", "our", "us") operates MMD Helper. This Privacy Policy explains how we collect, use, and protect your personal information when you use our Service.
2. Information We Collect
We collect the following information:
- Account Information: Email address, phone number (optional)
- Usage Data: Pages visited, questions viewed, time spent
- Device Information: Browser type, device type, IP address
- Payment Information: Processed securely by Razorpay (we do not store card details)
3. How We Use Your Information
We use your information to:
- Provide and maintain our Service
- Process payments and subscriptions
- Send important updates and notifications
- Improve our Service based on usage patterns
- Prevent fraud and abuse
- Respond to your inquiries and support requests
4. Data Storage and Security
Your data is stored on secure servers. We implement industry-standard security measures including encryption, secure connections (HTTPS), and access controls to protect your information.
5. Third-Party Services
We use the following third-party services:
- Firebase: Authentication and user management
- Razorpay: Payment processing
- AWS: File storage
- Railway: Application hosting
These services have their own privacy policies governing the use of your information.
6. Cookies and Tracking
We use cookies and local storage to maintain your session, remember your preferences, and track usage for analytics purposes. You can disable cookies in your browser settings.
7. Data Sharing
We do not sell your personal information. We may share data only:
- With service providers necessary to operate our Service
- To comply with legal obligations
- To protect our rights and prevent fraud
8. Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your account and data
- Opt-out of marketing communications
9. Data Retention
We retain your data for as long as your account is active or as needed to provide services. You can request account deletion by contacting us.
10. Children's Privacy
Our Service is not intended for users under 18 years of age. We do not knowingly collect information from children.
11. Changes to Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes through the Service or via email.
12. Contact Us
For privacy-related questions or to exercise your rights, contact us at:
Email: fkmakes@gmail.com
Phone: +91 9744195005